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Our Community Support Services

We help people access services, navigate systems and take practical steps towards greater stability and independence.

Service 01

Community Case Management

Practical, coordinated support that helps you understand your options and take the next step, with someone alongside you.

What we can help with

  • Understanding what support is available
  • Coordinating multiple services working with you
  • Setting practical, achievable goals
  • Keeping track of appointments and next steps

Service 02

Advocacy and Representation

Helping you have your voice heard and your rights respected when dealing with services and systems.

What we can help with

  • Preparing for meetings and appointments
  • Communicating with services on your behalf where appropriate
  • Understanding decisions that affect you
  • Raising concerns through the right channels

Service 03

Housing and Homelessness Support

Support to navigate housing instability and connect with appropriate housing and homelessness services.

What we can help with

  • Understanding housing and homelessness options
  • Connecting with housing and support services
  • Organising documents and applications
  • Coordinating with other services involved

Service 04

Service Navigation

Helping you find and connect with the right services, including Centrelink and other government services.

What we can help with

  • Identifying the right service for your situation
  • Navigating Centrelink and government services
  • Understanding eligibility and processes
  • Making and following up on referrals

Service 05

Health and Wellbeing Support

Support to connect with health and community services that support your overall wellbeing.

What we can help with

  • Connecting with health and community services
  • Navigating mental health service pathways
  • Coordinating between services
  • Reducing barriers to accessing care

Service 06

Youth and Community Support

Support for young people and community members experiencing change or difficult circumstances.

What we can help with

  • Support during significant life changes
  • Connecting with youth and community services
  • Building practical stability and independence
  • Reducing social isolation

A note on what we do

Community Empowerment provides community support, advocacy and service navigation. We do not replace doctors, psychologists, lawyers, government departments, emergency services or housing providers.

Where specialist assistance is required, we help individuals connect with the appropriate professional or service.

Not Sure Where to Start?

Contact Community Empowerment and tell us briefly about your circumstances. We can discuss what support may be available and help identify the next appropriate step.

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Community Support Services Melbourne | Community Empowerment | Community Empowerment